R
Risuna
1 reviews | Active since Oct 2025
28 Oct 2025, 05:44
My rewards points fo...
My rewards points for moneyversity were misstated...i.e.where I should have received 10 points I received 1 point and where I was supposed to receive 40 points I got 4 😞
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Old Mutual's replyOfficial
28 Oct 2025, 07:17Good day Risuna, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 Oct 2025, 07:17
Official
Good day Risuna, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management