N
Nathan
1 reviews | Active since Apr 2026
28 Apr 2026, 09:49
My request was never attended to
My request was never attended to. I have received an sms on the 22nd April 2026 that my funds will reflect in my account within 24 or 48 hours to date the funds are still not reflecting. Called customer service and transfered to more that 3 department the last department while I was speaking to the consultant the phone cut off.
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Old Mutual's replyOfficial
28 Apr 2026, 11:03Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 Apr 2026, 11:03
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management