My Portfolio

Do you guys even know what you doing? I cannot connect to My Portfolio for myself and my wife. Statements and all the other emails are send to me. On both portfolio's the money is debited from my account. Now the account is locked and the call centre will not unlock it. I don't know why I deal with you guys. Know I cannot access my wife's portfolio to view the unit trust. I cannot even get hold of my old Mutual consultant. send him a email last year some time. My life policy was inflated for a reason, after correcting my side, it was never updated. The was 10 years ago. I'm sure you had nice bonuses cos the client you cheated, paid for it. I Old Mutaul run by the government, cos the service is the same. Call centre guy said that the email address I'm giving him is not the one on the profile. So am I getting all the emails? are your departments not linked to the same profile ? Don't know where this is going to go . Only call me when you have answers.