HP
Helen P

1 reviews | Active since Mar 2024

12 Mar 2025, 09:42

My name is Helen Petersen and I have 3 policies with old mutual and have requested them to cancel

My name is Helen Petersen and I have 3 policies with old mutual and have requested them to cancel.my.policies since December I have sent them all the relevant information they requested now they giving me.and my advisor the run around. They still have not cancelled my.policy and refuse to do it. Please help.

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Replies (1)
Old Mutual
Old Mutual's reply12 Mar 2025, 10:00
Official
Good day Helen,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management