S
Sehoana
1 reviews | Active since May 2025
25 May 2025, 09:47
My mother Lorraine M...
My mother Lorraine Mmamoshibudi Sehoana joined a life cover policy and funeral cover policy was deducted also life cover We have been asking for refund and still not received
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Old Mutual's replyOfficial
25 May 2025, 11:32Good Day Lorraine,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused. Our team is currently investigating your refund request regarding the deductions for the life cover and funeral cover policies.
Please rest assured we are committed to resolving this matter promptly. A representative will contact you by tommorow, to assist you in resolving the matter.
Regards
Old Mutual Complaints Management
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused. Our team is currently investigating your refund request regarding the deductions for the life cover and funeral cover policies.
Please rest assured we are committed to resolving this matter promptly. A representative will contact you by tommorow, to assist you in resolving the matter.
Regards
Old Mutual Complaints Management
Old Mutual's reply25 May 2025, 11:32
Official
Good Day Lorraine,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused. Our team is currently investigating your refund request regarding the deductions for the life cover and funeral cover policies.
Please rest assured we are committed to resolving this matter promptly. A representative will contact you by tommorow, to assist you in resolving the matter.
Regards
Old Mutual Complaints Management
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused. Our team is currently investigating your refund request regarding the deductions for the life cover and funeral cover policies.
Please rest assured we are committed to resolving this matter promptly. A representative will contact you by tommorow, to assist you in resolving the matter.
Regards
Old Mutual Complaints Management