RP
Ruqayyah P
1 reviews | Active since Sept 2021
09 Mar 2026, 22:44
My mother Inlaw Fazlin Abrahams is still awaiting feedback regarding her issue with her Life Insurance Policy which has "so called" lapse we sent all relevant documents requested from consultants at Old Mutual to prove that my mother Inlaw Fazlin Abraham
My mother Inlaw Fazlin Abrahams is still awaiting feedback regarding her issue with her Life Insurance Policy which has "so called" lapse we sent all relevant documents requested from consultants at Old Mutual to prove that my mother Inlaw Fazlin Abraham has been paying her Old Mutual policy every month however up until now there has been no feedback whatsoever and we already in March. It's pathetic!!!!
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Old Mutual's replyOfficial
10 Mar 2026, 07:13Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Mar 2026, 07:13
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management