My money limited to backward technology and poor service

<p>Old Mutual has a Money Account facility that they punt will give you the convenience of saving and access to your money when you need it.</p> <p>1) They don't have ATM machines.</p> <p>2) You CANNOT WITHDRAW MONEY anywhere, anyhow using only your cellphone. in 2017!</p> <p>3) If you lose your online password, you have to make a phone call within business hours. No, you cannot retrieve/reset your password on your own using the internet.</p> <p>4)The staff always shift the blame to either the system or processes.</p> <p>5) All you get out of the tardy complaints resolution process is an apology that laments an attempt to catch with technology.</p> <p> What i've listed above are things that relate to conveneince, access and freedom to access your money wiithout having to call a call centre support that is not there when you actually are basically helpless at 6pm on a saturday evening when you need money.</p> <p>These are inconveniences that you will experience when you encounter a visibly bored and uniterested consultant who will point at the branch door poster detailing the operating hours when you've lost your card and CANNOT ACCESS YOUR MONEY ANYWHERE, ANYHOW thereby leaving your stranded begging for money from strangers and cash strapped friends/family.</p> <p> </p> <p>If this appeals to your service needs, go ahead and get a money accout from tired old mutual. </p> <p> </p>