MY ADRESS DETAILS REMOVED WITH OUT MY CONCERN

I WAS INCONVENIENCED BY WESTGATE MALL ROODERPORT BRANCH AFTER SO MANY YEARS ME BEING WITH OLD MUTUAL THEY FAILED TO HELP ME WITH A STATEMENT REFLECTING MY RESIDENTIAL ADDRESS.. INSTEAD A LADY WHO ASSISTED ME WITH ATTITUDE COUNTER 6 ADVISED ME THAT I ONLY HAVE ONE ADDRESS ON THE SYSTEM WHICH IS MY PO BOX ADDRESS.. THIS BOX I`VE NEVER EVEN RECEIVED MAIL FROM OLD MUTUAL AS I`VE ALWAYS RECEIVED THE MAIL ON MY RESIDENTIAL ADDRESS.. TODAY BECAUSE I`M NOT OPENING OR TAKING SOMETHING I GET A BAD TREATMENT DUE TO I`M NOT COMING TO UP SALES I JUST WANTED AN INQUIRY... HOPE THIS IS SERVICE WOULD BE THE SAME EVEN WHEN WE TAKING POLICIES BECAUSE I DOUBT I WOULD EVEN HAVE CONSIDERED TAKING POLICIES WITH YOU GUYS. DUE SOME ONE DID NOT WANT TO DO HER JOB, I`M STILL INCONVENIENCE AND STILL HAVE NO STATEMENT WITH THE CORRECT PROOF OF ADDRESS.. YOU GUYS ARE SO ***********.... HOPE SOMEONE WILL TALK TO THE LADY AT COUNTER 6 TO CHANGE HER ATTITUDE, IT REALLY STINKS.