RW
Robyn W
1 reviews | Active since Dec 2018
24 Jan 2025, 13:30
My account is consistently debited on the incorrect date
My account is consistently debited on the incorrect date. I have called in today and spoke to Aisha, Damian and now Amanda who has placed my call on the longest hold. This is been a horrible experience!!! I’ve been on the line for ages.
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Old Mutual's replyOfficial
24 Jan 2025, 13:55Good day Robyn,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Jan 2025, 13:55
Official
Good day Robyn,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management