My 4 months of pending claim solved within 4 days by Complaints Assessor.

Thanks to HelloPeter and OM Complaints Manager/Assessor who made sure that I get my claim within 4 days. He really came through for me, after 4 months of heartless back and forth games of TAX RESIDENCY FORMS & FACTA FORMS. You deserve recognition for going all out. As for Service Centre Agents, serious RESHUFFLING is needed!!

Thank you HelloPeter and Mr Mintin