Multiple ***** policies opened on my name without my consent.

I have a problem with Old Mutual brokers working together with the consultants opening up policies under my name without my consent. It’s now the third time I’ve brought this to their attention by opening ***** case against those policies. The first time it was 2 funeral policies less than a thousand rand, second time it was 3 amounting to more than a thousand rand and now it’s an investment policy amounting to R 1500. I’ve reported the 3 scenarios and only got refunded for 2 of the 3 scenarios.

One happened in December and I got refunded in January, one happened in January and I was refunded in February and one happened in April but they are still not refunded. I am wondering if Old Mutual does the due diligence to make sure the policies being opened are legitimate and also are they doing enough to protect our information as their clients.

I can’t be reporting a ***** case for the third time in a row and Old Mutual doesn’t take preventative measures to make sure this doesn’t happen again. The feedback that I get from the branches is that they can’t stop their employees from doing this and the only thing I can do is to keep on reporting the case whenever it reflects on my payslip. I’ve requested that my information gets erased from their system but I was told that it’s impossible. I’m really disappointed at how Old Mutual runs their system. My life is becoming messy because of the 1500 rand being deducted from me and nothing is being done by Old Mutual to prevent that, they say if I cancel it they won’t treat it as ***** 😭😭😭. Prices are going up and things are getting expensive but I’m not able to keep up with the prices because I’m running at a loss because of Old Mutual’s Negligence 😭😭😭. Please help me because I’m really struggling.