W
Wendy
1 reviews | Active since Aug 2025
24 Jan 2026, 19:25
Multiple debits
Old Mutual debited me twice in November 2025, then 4 times in December 2025 This year January they have debited my twice In 2023 they had debited on my payslip twice I have claimed the money in 2023 and still I haven’t been reimbursed. At that point I was not officially their client I only started being an official client of Old Mutual in 2024 I will never recommend Old Mutual to anyone It is the worst of the worst
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Old Mutual's replyOfficial
24 Jan 2026, 19:29Good day We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Jan 2026, 19:29
Official
Good day We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management