ZS
Zameka.E. September
1 reviews | Active since Aug 2024
05 Aug 2025, 08:44
Ms September
I just saw the Old Mutual scheme in my payslip without taking any policy with them . But I got to the office in East London Oxford to cancel it . It still deducting in my payslip but they refunded me up until January 2025. This was started last year 😭😭😭😭🚮🚮🚮🚮.
I have never took a policy from Old Mutual and the people in the policy are not my family members at all.
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Old Mutual's replyOfficial
05 Aug 2025, 09:11Good day Zameka.E. September,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply05 Aug 2025, 09:11
Official
Good day Zameka.E. September,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,