LM
Lindiwe M
1 reviews | Active since Aug 2020
28 Mar 2025, 07:28
Ms
I have been an unhappy client on how Old Mutual is handling my debit order for my premium, this result into my account credit score being impacted. As the debit order went off the 20 March 2025 and to my surprise they made a payment of eft of the March today 27 March 2025 for my green light policy
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Old Mutual's replyOfficial
28 Mar 2025, 10:22Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 Mar 2025, 10:22
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management