1 reviews | Active since Jun 2022
Mrs
I sent them a letter to cancel my retirement Annuity policy SARAF since 03 march 2022, I've sent an email that i want cancelation immediately they requested a letter ., I did forward the letter 03 march , again 17 march I requested a letter of cancelation as proof till today not done no response , no customer care , nothing now they keep on debiting my bank and I keep on reversing amount since, I cant afford it anymore I told them .this company is jeopardizing my credit score and they ****ing me off now .I don't know which language they understand . I don't want them to call me I want them to cancel simple language . Hello Peter please be of service and make me happy .contact *** Mrs Nonhlanhla Mazibuko ( Leburu) can someone help and make sure this SARAF is cancelled am tired of getting hod of oldmutual but no one is willing to help me if they do debit me again end of June cause the one for may i reversed now i will take this further to Ombudsman .
So please don't lie to me .
---------- Forwarded message ---------
From: Customer Service Centre <***>
Date: Sat, Mar 5, 2022, 10:14
Subject: RE: Cancelation request of my retirement Annuity (SARAF) - Old Mutual Enquiry --CCCNM***4--
To: Nonhlanhla Mazibuko <***>
Good day
Thank you for your email regarding policy number:***6.
So please don't lie to me .
---------- Forwarded message ---------
From: Customer Service Centre <***>
Date: Sat, Mar 5, 2022, 10:14
Subject: RE: Cancelation request of my retirement Annuity (SARAF) - Old Mutual Enquiry --CCCNM***4--
To: Nonhlanhla Mazibuko <***>
Good day
Thank you for your email regarding policy number:***6.
