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Sonette E
1 reviews | Active since Apr 2015
31 Aug 2021, 13:35
MR TJ DU RANDT
When you submit documents to Old Mutual they just do not take the time to actually respond to your emails. When you phone the call centre you can wait up to 40 min for them to answer the phone and when they do answer the phone the person on the other side is *********** to actual handle the querry.
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Sonette E's updateReviewer Update
31 Aug 2021, 13:43We will have to see if this is happening was on the line with Genevieve Meyer on your call centre telephone for the last 33 min trying to speak to a manager to no avail. Still nothing progressive was done
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Sonette E's update31 Aug 2021, 13:43
Reviewer Update
We will have to see if this is happening was on the line with Genevieve Meyer on your call centre telephone for the last 33 min trying to speak to a manager to no avail. Still nothing progressive was done