LM
Lesiba M

1 reviews | Active since May 2020

19 May 2020, 13:56

Mr Mabaso

Old mutual is treating my mom in a bad way, my father passed away, we had go to old mutual to request a cancellation so that we can submit it to capitec on March, up to today my mom is still waiting for the cancellation letter. I hate old mutual I used my mom to bury my father. This situation is not different from that one of people being a died body at old mutual. My mom lives in pain because she cannot get that letter for more than two months now.

0
Replies (1)
Old Mutual
Old Mutual's reply19 May 2020, 16:00
Official
Dear Lesiba 

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Brent Sellidon
Old Mutual Complaints Management