DN
Dumisane N
1 reviews | Active since Aug 2025
01 Aug 2025, 13:34
Mr DE Nkumanda
Bad service it's been 5 months going up and down to change my debit order date because they always debit before the debit date after they debit twice then it's a struggle to reverse the debit order and the consultant are very slow this is so time consuming just wish to cancel all my services with them😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Old Mutual's replyOfficial
01 Aug 2025, 14:28Good Day Dumisane N, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply01 Aug 2025, 14:28
Official
Good Day Dumisane N, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management