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adriaan W
1 reviews | Active since Mar 2015
30 Nov 2021, 07:50
MR A VAN WYK
good morning, trust all is well.
• Requested multiple times from Old Mutual to forward refresh of my Policy. o (25/1/2021 4:39pm) & (11/18/2021 3:33pm) & (11/29/2021 11:53) o Can forward proof emails • Requested for Beneficiary to be added. o (1/25/2021) o Can forward proof emails • Requested who will be new Old Mutual advisor after Morne Death. o to date no Feedback as yet. Received call ref from Customer Service Centre *** NICKY JACOBS | Administrator • 1/25/2021 • No feedback further • service from Old mutual is pathetic. o I would not recommend Old mutual to any individual\Family member.
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Old Mutual's replyOfficial
30 Nov 2021, 07:54Good day Adriaan V
We received your review on the 30 November 2021
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 30 November 2021
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Nov 2021, 07:54
Official
Good day Adriaan V
We received your review on the 30 November 2021
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 30 November 2021
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,