SN
Sithembile N
1 reviews | Active since Jun 2025
21 Jun 2025, 13:04
Mr
Bad experience and delay in paying claim I have an outstanding claim it's been a month now waiting for them to pay
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
21 Jun 2025, 13:13Good day Sithembile,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Jun 2025, 13:13
Official
Good day Sithembile,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
SN
Sithembile N's updateReviewer Update
21 Jun 2025, 13:31I have given you the whole month to see to the matter and thus in my younger brother I had the same bad experience with you henc I will never recommend you I would rather opt for another insurance company than you terrible services.
SN
Sithembile N's update21 Jun 2025, 13:31
Reviewer Update
I have given you the whole month to see to the matter and thus in my younger brother I had the same bad experience with you henc I will never recommend you I would rather opt for another insurance company than you terrible services.
Old Mutual's replyOfficial
22 Jun 2025, 11:29Good day, Sithembile N
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply22 Jun 2025, 11:29
Official
Good day, Sithembile N
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management