JM
Joseph M
1 reviews | Active since Jul 2012
20 Dec 2018, 08:42
Mr
I submitted two applications for partial withdrawals on the two policies. Was asked to certify all the documents and was able to submit them as requested, including a bank statement. No update was received after two days and made a follow up this morning and there is still no update.
This is a horrible service provider.
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Replies (1)Old Mutual's replyOfficial
20 Dec 2018, 13:47Dear Joseph
I refer to our conversation and confirm that this matter is receiving our attention. A CRM from Unit Trust will be in contact with you.
Regards
Carol Olckers
Complaints Management
I refer to our conversation and confirm that this matter is receiving our attention. A CRM from Unit Trust will be in contact with you.
Regards
Carol Olckers
Complaints Management
Best regards,
Old Mutual's reply20 Dec 2018, 13:47
Official
Dear Joseph
I refer to our conversation and confirm that this matter is receiving our attention. A CRM from Unit Trust will be in contact with you.
Regards
Carol Olckers
Complaints Management
I refer to our conversation and confirm that this matter is receiving our attention. A CRM from Unit Trust will be in contact with you.
Regards
Carol Olckers
Complaints Management
Best regards,
