JM
Joseph M

1 reviews | Active since Jul 2012

20 Dec 2018, 08:42

Mr

I submitted two applications for partial withdrawals on the two policies. Was asked to certify all the documents and was able to submit them as requested, including a bank statement. No update was received after two days and made a follow up this morning and there is still no update.

This is a horrible service provider.

0
Replies (1)
Old Mutual
Old Mutual's reply20 Dec 2018, 13:47
Official
Dear Joseph
I refer to our conversation and confirm that this matter is receiving our attention. A CRM from Unit Trust will be in contact with you.
Regards
Carol Olckers
Complaints Management

Best regards,