TM
Tshepo M
1 reviews | Active since Oct 2021
28 Jan 2026, 14:23
Moving Provident fund to new employer
I have requested to move my provident fund to my current employer with no assistance so far. I have emailed Old Mutual numerous times without assistance. Your reference is: ***7/ R000004D I need my funds to be moved to my current employer as soon as possible.
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Replies (3)
Old Mutual's replyOfficial
28 Jan 2026, 16:09Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 Jan 2026, 16:09
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
TM
Tshepo M's updateReviewer Update
02 Feb 2026, 14:11When are you going to transfer my funds to ejoburg?
TM
Tshepo M's update02 Feb 2026, 14:11
Reviewer Update
When are you going to transfer my funds to ejoburg?
Old Mutual's replyOfficial
02 Feb 2026, 14:45Good day, Tshepo M.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply02 Feb 2026, 14:45
Official
Good day, Tshepo M.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management