Most shocking service Old Mutual!

I monitor my Flexi pension online regularly. The value dropped on 11 April to zero. I sent an e-mail and tried to call 2 days later when I did not recieved any feedback. The telephone system does not work. After about 15 minutes had a consultant answer my call and were cut off shortly after providing policy number. I tried calling again several times, similar issues. I then logged request for someone to phone me. Must have seemed like sales opportunity because someone phoned me in an hour. She was keen but could only confirmed she could still see full policy value and I was the third person this week with this issue. She offered to transfer me to customer service, which was there normal call centre. My policy expires next year and I will take my funds elsewhere as quickly as possible. This company does not deserve any new business. Just have a look at the amount of similar complaints in last few days, shocking!