Most pathetic service and non coordinated instution takes no pride in clients exhaust your energy in the point they want you to give for their gain in profit making.

Immediate Action Required: Unauthorized Deductions &Despite numerous attempts to resolve issues, I am still facing the following: Unauthorized Deductions: Money was repeatedly deducted from my account, but never properly allocated. I received lapsed policy letters while the stop order remained active. Inconsistent and Misleading Communication: My attempts to resolve the matter have been met with conflicting stories and no clear answers. Refunds were issued with no proof, and the amounts refunded were far less than what was wrongfully taken. Failure to Honor Policy Requests: Despite moving my own policy away from them due to their poor service, I kept my mother's policy active, only for Old Mutual to fail in maintaining it, without informing me of any issues or changes. The stop order on her policy was stopped without my consent, and I was not notified. Endless Investigations with No Outcome: The ongoing investigations have resulted in no resolution. They continue to pass the blame between branches, including George and Pinelands, without taking responsibility or offering a solution. I demand an immediate resolution, including the full refund of the unauthorized deductions and the reinstatement of my mother’s policy without any further delay. I will not tolerate any more excuses or misleading communication. This has gone on far too long, and I expect swift action and a proper resolution to this matte Policy Negligence