JB
Joe B
1 reviews | Active since Apr 2018
21 Nov 2019, 15:08
MOST pathetic service after death in family - never do business with Old Mutual
My dad passed away almost a year ago, and they have failed to pay my mum after we submitted the documentation many months ago. They ignore the numerous emails sent to them - absolutely NO response. They do not answer the phone numbers they have provided. The advisor says it is out of his control.
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Old Mutual's replyOfficial
21 Nov 2019, 15:49Dear Joe Bat
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply21 Nov 2019, 15:49
Official
Dear Joe Bat
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thabiet Mintin
Old Mutual Complaints Management