1 reviews | Active since Mar 2019
Most *********** staff
I wrote to hello peter a month ago complaining about the *********** staff of Old Mutual, I was advised someone will call me regarding my claim. To date no one has called, I have calls to them worth more than R500, every day I am the one calling them still my claim has not been completed. Now they **** and said it will take 10 days because of tax directives, i went to sars to enquire and sars said 3 days maximum. I have had to end with old mutual, I just wonder what drove my late father to trust these hypocrites with his money. If u have ur money at old mutual please take a closer look this company tries by all means not to pay ur claim. Just couple of months ago a family had to take corpse to their branch to get the claim paid. As the public we thought it could have been some sort of system issue but I personally see it is what old mutual does. They do not want to pay claims.
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
