MONTHLY PREMIUM DEBIT ORDER

Hi my name is Virginia. I.have three policies with Old mutual. Last year April I sent a request to Old mutual to change the monthly payment method to debit order and we agreed that the debit order will run on the 25 of every month on all three policies.Today I received a call from from Old mutual agent stating that they didn't receive the monthly payment for March 2023. We agreed that she will email me the banking details to *** so that I can make cash payment via EFT.I only received an sms and it does not indicate the amount I'm suppose to pay. Can someone assist as I didn't get an email from her.