JV
James V
1 reviews | Active since Jul 2018
02 May 2024, 08:10
Monthly pension
I retired on 29 February 2024 and since inception I have a problem to receive my pension from Old Mutual. zthey told me that their system was developed in such a way that they cannot change the payment date. How pethetic is that nd then they want to start a Bank. Be aware.
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Old Mutual's replyOfficial
02 May 2024, 08:12Good day James V
We received your review on the 02 May 2024
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 02 May 2024
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply02 May 2024, 08:12
Official
Good day James V
We received your review on the 02 May 2024
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 02 May 2024
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,