SM
Sindisiwe M
1 reviews | Active since Mar 2026
30 Mar 2026, 11:59
Monthly deductions without my consent
Kindly assist, Old Mutual deduct premiums direct from my Persal and I never signed any agreement with them. I tried numerous times to resolve this matter but on monthly basis I get deductions from my account Many Thanks Regards Precious
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Replies (3)
Old Mutual's replyOfficial
30 Mar 2026, 12:15Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply30 Mar 2026, 12:15
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
SM
Sindisiwe M's updateReviewer Update
30 Mar 2026, 12:59Please resolve this matter as soon as you may able to, this is totally unacceptable everytime I have to get affidavit done inorder for funds to be reversed back to my accout this matter totally frustrate me, honestly I don't have time to keep on claiming my funds back from you .
SM
Sindisiwe M's update30 Mar 2026, 12:59
Reviewer Update
Please resolve this matter as soon as you may able to, this is totally unacceptable everytime I have to get affidavit done inorder for funds to be reversed back to my accout this matter totally frustrate me, honestly I don't have time to keep on claiming my funds back from you .
Old Mutual's replyOfficial
30 Mar 2026, 15:25Good day Sindisiwe M,
We note your comments. Please be advised that this matter is being attended to, and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments. Please be advised that this matter is being attended to, and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Mar 2026, 15:25
Official
Good day Sindisiwe M,
We note your comments. Please be advised that this matter is being attended to, and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments. Please be advised that this matter is being attended to, and feedback will be provided via email.
Regards
Old Mutual Complaints Management