SN
Siyasanga N
1 reviews | Active since Dec 2020
17 Dec 2020, 09:46
Money schedule out not paid
My sister and I invested in Old Mutual last year. We had an agreement of money being schedule out every month on a particular date to keep us afloat every month.. It's been 3 months now Old Mutual failing to pay us. When we consult at the head office they have no explanation as to why this is happening. They give us dates promising to pay but they don't pay. How do we survive then? For 3 months now. They have been telling us that they are escalating the matter. We want our money as in yesterday. Ref *** and ***. We want our money paid out today not later than that. 3 months is very long time without having to pay bills.
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Replies (1)Old Mutual's replyOfficial
17 Dec 2020, 10:46Dear Siyasanga
Thank you for the review.
We apologise for the inconvenience caused.
We will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused.
We will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply17 Dec 2020, 10:46
Official
Dear Siyasanga
Thank you for the review.
We apologise for the inconvenience caused.
We will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused.
We will resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
