1 reviews | Active since Oct 2016

19 Nov 2018, 11:11

Money saved less than the amount your statement shows

Good day

Thank you for the incorrect statement. I saved more than what's on the statement and if this matter is not resolved today, unfortunately, I am left with no choice but to report you guys. Your Consultant sent me exactly how much I saved and Your company statement says otherwise. I need the correct statement as soon as today.

0
Replies (2)
Old Mutual
Old Mutual's reply19 Nov 2018, 18:08
Official
Thank you for letting us know of the matter. Kindly reply to my email so that I can further assist you.

Kind regards 

Kareemah Sulayman 
Old Mutual Complaints Management
Old Mutual
Old Mutual's reply20 Nov 2018, 10:52
Official
Thank you for replying to our emails . We've forwarded you the disinvestment form and confirmed the supporting documents.

Kind regards 

Kareemah Sulayman 
Old Mutual Complaints Management