LG
Lovejoy G
1 reviews | Active since Apr 2024
28 Aug 2024, 00:00
Money Acoount *****
Dealing with old mutual is horrible experience I had *****ulent debits on my money accounting April about an amount close to R1000 till today I haven't received refund back. .They said I'm the one who is suppose to call the company that made online purchase in my account and for ask for a refund . I sent all the documents they requested but no action no feedback no nothing I want my money back
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
28 Aug 2024, 00:29Good day Lovejoy G
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply28 Aug 2024, 00:29
Official
Good day Lovejoy G
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
LG
Lovejoy G's updateReviewer Update
28 Aug 2024, 05:58Thank you please allocate a consultant to call me at *** today I can't just lose my money just like that and nothing is done for me to get a refund...The company that transactikn were from Old mutual said I must contact the compan on my own how come??? I couldn't even find the contact number of that PENDING UBER.COM
LG
Lovejoy G's update28 Aug 2024, 05:58
Reviewer Update
Thank you please allocate a consultant to call me at *** today I can't just lose my money just like that and nothing is done for me to get a refund...The company that transactikn were from Old mutual said I must contact the compan on my own how come??? I couldn't even find the contact number of that PENDING UBER.COM
Old Mutual's replyOfficial
29 Aug 2024, 12:31Dear Lovejoy G
Kindly refer to our email sent to you today.
Kind regards
Old Mutual Complaints Management
Kindly refer to our email sent to you today.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply29 Aug 2024, 12:31
Official
Dear Lovejoy G
Kindly refer to our email sent to you today.
Kind regards
Old Mutual Complaints Management
Kindly refer to our email sent to you today.
Kind regards
Old Mutual Complaints Management
Best regards,