Money Account Support Or Lack Thereof

Money Account customer service is below satisfactory ,i have been emailing the *** email and to no response ,until emailed the complaints department only then i was responded too. Don't bother calling the customer care line because they keep transferring until the phone drops .The online and telephonic service is so poor i had to go inside a branch and force the consultant to CALL Customer Care .They can give you a Reference number but its useless because you cannot follow up on anything. As a bank ,the service and turn around time is SLOW ,even at assisting you with your own money.Lastly They couldn't care about the clients. #IAMCHANGINGBANKS