KS
Kyal S
1 reviews | Active since Aug 2017
05 Jan 2019, 13:29
Money Account app not working for months
My Old Mutual Money account app is not working. I have logged this ticket before to no avail. Because my app wont work, I am unable to deposit funds into my account. Am I going to have to close this account and move to a proper bank to get a result?
I mean you guys are shooting yourselves in the foot now... really terrible..
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Old Mutual's replyOfficial
07 Jan 2019, 11:37Dear Kyal
Thank you for bringing the matter to our attention. We are sorry to learn about your experience.
We have escalated the matte to the relevant internal stakeholder to investigate the issue and contact you for feedback and resolution.
Regards
Vuyani
Complaints Management
Thank you for bringing the matter to our attention. We are sorry to learn about your experience.
We have escalated the matte to the relevant internal stakeholder to investigate the issue and contact you for feedback and resolution.
Regards
Vuyani
Complaints Management
Old Mutual's reply07 Jan 2019, 11:37
Official
Dear Kyal
Thank you for bringing the matter to our attention. We are sorry to learn about your experience.
We have escalated the matte to the relevant internal stakeholder to investigate the issue and contact you for feedback and resolution.
Regards
Vuyani
Complaints Management
Thank you for bringing the matter to our attention. We are sorry to learn about your experience.
We have escalated the matte to the relevant internal stakeholder to investigate the issue and contact you for feedback and resolution.
Regards
Vuyani
Complaints Management