S
Shantha
1 reviews | Active since Apr 2025
08 Apr 2025, 11:32
Mistake on policy
Not good. I took out a policy. The agent spelt my surname wrong. She canceled on my request. She re did the policy. The underwriting department is taking so long to cancel and put the new one. They put money in my account and took it back the next day. I'm having doubts about old mutual.
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Old Mutual's replyOfficial
08 Apr 2025, 11:48Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply08 Apr 2025, 11:48
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,