SA
Shalona A
1 reviews | Active since Dec 2015
09 Mar 2023, 09:53
Missing RA policy
My husband noticed his bank account wasn't debited for his retirement annuity. And the account doesn't reflect on his profile. When phoning call centre he was transferred from operator to operator and call was cut repeatedly. Still waiting for response as to the status of the account
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Replies (1)
Old Mutual's replyOfficial
09 Mar 2023, 09:58Good day Shalona
We received your review of 9 March 2023.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 9 March 2023.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply09 Mar 2023, 09:58
Official
Good day Shalona
We received your review of 9 March 2023.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 9 March 2023.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,