LS
Lesego S
1 reviews | Active since Apr 2013
06 Mar 2023, 13:02
Missing Life Cover
I have been paying my life cover since 2020 and suddenly the life cover profile does not exist at old much no department at Old Mutual can help. I have been told I must call Iwyze, and Old mutual insurance and none of the people seemed to care. This has seriously put my family at risk should anything happen to me.
The debit order didn't even go off as usual for the end of February.
Can someone please sort this out urgently?
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Replies (1)
Old Mutual's replyOfficial
06 Mar 2023, 13:10Good day Lesego
We received your review of 6 March 2023.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
We received your review of 6 March 2023.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply06 Mar 2023, 13:10
Official
Good day Lesego
We received your review of 6 March 2023.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
We received your review of 6 March 2023.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
Best regards,