PN
Phindile N
1 reviews | Active since Nov 2021
02 Mar 2026, 09:12
MISSELING
Misseling in high grade, Early January 2026 I asked to make amendments on my existing funeral cover then a call centre ********* advisor decided to mis-sell and opened a new policy and **** to me. Names added and adress are not correct. I wrote and Email to complaints to old Mutual they never responded because I believe they support misconduct of their staff.
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Old Mutual's replyOfficial
02 Mar 2026, 09:32Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply02 Mar 2026, 09:32
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management