PM
Pels M
1 reviews | Active since Jul 2014
23 Nov 2022, 09:48
MISSED PREMIUM
I'M NOT HAPPY WITH THE WAY OLD MUTUAL HANDLED MY MISSED PREMIUM FOR MY FUNERAL COVER .I WAS HOPING SOMEONE WOULD CALL ME OR EMAIL ME FOR AN ARRANGEMENT.INSTEAD I GOT AN SMS ON WHAT THEY HAVE DECIDED AND THEIR OWN DATE WHEN THEY WOULD BE DEDUCTING.POOR SERVICE.
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Old Mutual's replyOfficial
23 Nov 2022, 09:49Dear Pels
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply23 Nov 2022, 09:49
Official
Dear Pels
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management