GM
Godfrey M

1 reviews | Active since May 2017

03 Sept 2022, 19:06

Misleading Information from Old Mutual

Good Day My name is Godfrey Mack Moselakgomo ID ***

I am to report Old Mutual about Disinvestment Cancelation

I disinvestmented my money on th 11 August 2022 and I was told it will take 7 to 10 working days to process. It has passed 10th day and now is 15th day the money is not reflecting into my account. I have filled out every documentation and sent supporting documents.

When I follow it up the only thing I am told is that my documents received and processed.

Old Mutual please stop lying to your client's.

I will never invest with Old Mutual again or advice anyone to invest with them.

0
Replies (1)
Old Mutual
Old Mutual's reply03 Sept 2022, 19:08
Official
Dear Godfrey

We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 

Regards 
Thabiet Mintin 
Old Mutual Complaints Management