GM
Godfrey M
1 reviews | Active since May 2017
03 Sept 2022, 19:06
Misleading Information from Old Mutual
Good Day My name is Godfrey Mack Moselakgomo ID ***
I am to report Old Mutual about Disinvestment Cancelation
I disinvestmented my money on th 11 August 2022 and I was told it will take 7 to 10 working days to process. It has passed 10th day and now is 15th day the money is not reflecting into my account. I have filled out every documentation and sent supporting documents.
When I follow it up the only thing I am told is that my documents received and processed.
Old Mutual please stop lying to your client's.
I will never invest with Old Mutual again or advice anyone to invest with them.
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Replies (1)Old Mutual's replyOfficial
03 Sept 2022, 19:08Dear Godfrey
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply03 Sept 2022, 19:08
Official
Dear Godfrey
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
