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Ndumiso N
1 reviews | Active since Dec 2020
24 Aug 2021, 11:27
Misinformation
In 2019 I had unfortunately lost two family members 1st it was my dad in which the claim went smoothly as he died due to natural causes. Two weeks after the the first claim ,my late brothers son died unnaturally. To my knowledge if someone died due to unnatural causes the pay out will double but I this instance it did not.
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Old Mutual's replyOfficial
24 Aug 2021, 11:53Dear Ndumiso N
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply24 Aug 2021, 11:53
Official
Dear Ndumiso N
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management