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N
Nondyebo

1 reviews | Active since May 2025

04 Dec 2025, 22:30

****ming

****ming company that doesn't want to pay their clients i have canceled my policy. There in February but th still deducting from my payslip and they have been ignoring my emails I don't want anything to do with them ever again

0
Replies (23)
N
Nondyebo's update04 Dec 2025, 22:32
Reviewer Update
If they do reply all they do is to say sorry the matter will be resolved
N
Nondyebo's update04 Dec 2025, 22:39
Reviewer Update
Shanaaz Scholtz who has been attending my emails clearly doesn' no his or her own work all she or he does is to apologize since February
N
Nondyebo's update04 Dec 2025, 22:39
Reviewer Update
I want my money back
Old Mutual
Old Mutual's reply05 Dec 2025, 00:59
Official
Good day Nondyebo N,

We’re very sorry to read about this experience and the ongoing deductions. This is not the service we aim to provide. We’d like to urgently review your policy status and the deductions raised.

We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. 

Regards
Old Mutual Complaints Management
N
Nondyebo's update05 Dec 2025, 05:41
Reviewer Update
You have been investigating since February

I want my money back and im canceling everything that I have at old mutual market my words
N
Nondyebo's update05 Dec 2025, 05:43
Reviewer Update
They only replying now because I lodge a complaint against hellopeter
Old Mutual
Old Mutual's reply05 Dec 2025, 07:16
Official
Good day, Nondyebo N.

We can assure you that one of our consultants will reach out to you today to assist you further.

Regards
Old Mutual Complaints Management
N
Nondyebo's update05 Dec 2025, 07:37
Reviewer Update
If I don't get my money today for all the policies that I have canceled im going to cancel everything for me that is left at old mutual

You. Clearly don't value your customers
N
Nondyebo's update05 Dec 2025, 07:37
Reviewer Update
All i need is my money back
N
Nondyebo's update05 Dec 2025, 07:38
Reviewer Update
And for these policies not to deduct on my payslip
Old Mutual
Old Mutual's reply05 Dec 2025, 08:07
Official
We note your comments. Please be advised that this matter is attended to, and feedback will be provided via email.

Regards
Old Mutual Complaints Management
N
Nondyebo's update05 Dec 2025, 08:32
Reviewer Update
I don't want feedback I m furious I want my money back
N
Nondyebo's update05 Dec 2025, 12:59
Reviewer Update
Oh and I will not stop until I get my money
Old Mutual
Old Mutual's reply05 Dec 2025, 14:43
Official
We note your comments. Please be advised that this matter is attended to, and feedback will be provided via email.

Regards
Old Mutual Complaints Management
N
Nondyebo's update05 Dec 2025, 14:46
Reviewer Update
We both know that you not telling the truth i said if I don't get my money today Im canceling everything that I have at old mutual
N
Nondyebo's update05 Dec 2025, 14:47
Reviewer Update
Now that I have lodged a complaint you quck to replying with the emails
N
Nondyebo's update06 Dec 2025, 09:07
Reviewer Update
Old mutual where is my money
Old Mutual
Old Mutual's reply06 Dec 2025, 11:22
Official
Hi Nondyebo

We note your comments and can confirm that our team will provide you with feedback via email.

Regards,
Old Mutual Complaints Management
N
Nondyebo's update06 Dec 2025, 11:26
Reviewer Update
Hai fakof old mutual all you do is reply with with this im tred of this useless company i want my money
N
Nondyebo's update06 Dec 2025, 11:28
Reviewer Update
You have been saying this since February im going to expose this company watch me
Old Mutual
Old Mutual's reply06 Dec 2025, 11:32
Official
You will receive feedback via email from our team.

Thank you for your patience.

Regards,
Old Mutual Complaints Management
N
Nondyebo's update06 Dec 2025, 11:34
Reviewer Update
I don't want feedback I want my money
Old Mutual
Old Mutual's reply06 Dec 2025, 12:28
Official
Our team will be in touch to assist you further.