SM
Sewela M

1 reviews | Active since Jun 2019

21 Apr 2026, 12:19

****mers using OLD MUTUAL BANK

Dear Sir/Madam,

I am writing to report a serious case of ***** involving an account held at your bank, and to express my dissatisfaction with the apparent ease with which your institution is being used as a vehicle for ******** activity.This strongly suggests that your bank is currently hosting or facilitating *****ulent behavior through this account.

Frankly, it is unacceptable that such accounts are allowed to operate without detection. I expect your institution to take this matter seriously and act immediately. This situation reflects poorly on your bank’s responsibility to prevent financial crime. I expect a prompt and decisive response.

I demand that you:

Launch an urgent investigation into this account Freeze the account without delay to prevent further harm Take appropriate action against the account holder Assist in recovering my funds as far as possible

Banking details

Account no:***

0
Replies (3)
Old Mutual
Old Mutual's reply21 Apr 2026, 13:16
Official
Good day Sewela,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management

Best regards,

SM
Sewela M's update23 Apr 2026, 20:37
Reviewer Update
I'm still waiting for your response
Old Mutual
Old Mutual's reply24 Apr 2026, 07:30
Official
Good day

We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management

Best regards,