RM
Rearabetswe M

1 reviews | Active since Aug 2026

03 Sept 2026, 10:24

****mers trying to make sure that your policy lapses,

Old Mutual is making their own personal mission to ensure that my policy lapse, when I pay them reverse the money back into my account or they double bill me and the put the blame on me. This month they refuse to bill me post my break and till today they have billed. Their agents put the blame on you as the client and they make it seem like you are the problem. I have never dealt with such in my life.

Just debit my account please

0
Replies (1)
Old Mutual
Old Mutual's reply03 Sept 2026, 10:35
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management