TG
Teboho G

1 reviews | Active since Jul 2023

26 Feb 2025, 09:09

****mers

You have been opening Policies with my particulars without my concern or approval I'd like to get my refund with all policies that you've opened ****en ****mers all the months that you took my money kindly refund it

0
Replies (7)
Old Mutual
Old Mutual's reply26 Feb 2025, 09:35
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management
TG
Teboho G's update28 Feb 2025, 11:28
Reviewer Update
I am really not happy with the service I get from
Old Mutual honestly These people are taking forever to help a person., their service really sucks compared to other institutions
Old Mutual
Old Mutual's reply28 Feb 2025, 11:32
Official
Good day, Teboho.

We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management
TG
Teboho G's update28 Feb 2025, 11:37
Reviewer Update
Why would you take 5 days to process everything? I submitted everything that you need from my side via the form that was sent to me
Old Mutual
Old Mutual's reply28 Feb 2025, 11:44
Official
Good day, Teboho.

We can assure you that one of our consultants will reach out to you today to assist you further.

Regards
Old Mutual Complaints Management
TG
Teboho G's update28 Feb 2025, 11:46
Reviewer Update
I cannot wait for 5 days since December to date
Old Mutual
Old Mutual's reply28 Feb 2025, 12:04
Official
We can assure you that one of our consultants will reach out to you today to assist you further.