****mers ‼️

Saying I’m disappointed is an understatement. Higher grade ****mers.‼️‼️‼️‼️‼️‼️‼️

I decided to go n check if everything is still okay my green light life cover, I waited over an hour to be assisted at the branch because there was only one person who can assist with my issue.

Only to get the shock of my life. My beneficiary was amended in 2019.as black as I am,the beneficiary was updated to a white lady.

I was sent from pillar to post without getting any help and being told that I need to contact the financial advisor who helped me to take the life cover. Where do I locate an advisor who help me in 2015 10 years later?

I went to a branch in Braamfontein where I was helped to amend the beneficiary withdrawal a hustle. I then asked the guy who was helping me to show me the letter that requested them to amend my policy in 2019 and I was told they need it in writing of which I did on the 23rd of October 2025 and feedback wil be provided to me within 7 business days. A month later I’m still waiting .