NT
Naledzani T
1 reviews | Active since Dec 2022
10 Sept 2025, 09:37
****mers
They debted my money from nedbank .when i call them they said it was technical error. Since 25th of August they said they will refund. I called them today they said refund team rejected the refund .i dont understand why they do like this because i dont have policy with them
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Old Mutual's replyOfficial
10 Sept 2025, 09:49Good day Naledzani T, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Sept 2025, 09:49
Official
Good day Naledzani T, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management