ZM
Zizipho M
1 reviews | Active since Jan 2026
18 Jan 2026, 22:30
****mers
Old Mutual Superfund is a ****mers of note. I app**** for withdrawal of my funds in November. Dec 10th I got an SMS that my application has been successful and funds will be in my account within the next 24 hours. Till today I have not received anything. I’ve been calling their call center almost everyday and all I get from everyone is that they have escalated the matter and should be resolved within the next day, at most, 2 days. It’s seems like they all reading from a script on how to respond while they delay the payment of my money. If you can, please avoid these guys
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Replies (3)
Old Mutual's replyOfficial
18 Jan 2026, 22:32Good day Zizipho
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Jan 2026, 22:32
Official
Good day Zizipho
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
ZM
Zizipho M's updateReviewer Update
18 Jan 2026, 22:33Stop with the auto replies and just give me my money
ZM
Zizipho M's update18 Jan 2026, 22:33
Reviewer Update
Stop with the auto replies and just give me my money
Old Mutual's replyOfficial
19 Jan 2026, 08:09Hi Zizipho
We note your message, and our team will provide you with feedback via email.
Regards
Old Mutual Complaints Management
We note your message, and our team will provide you with feedback via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply19 Jan 2026, 08:09
Official
Hi Zizipho
We note your message, and our team will provide you with feedback via email.
Regards
Old Mutual Complaints Management
We note your message, and our team will provide you with feedback via email.
Regards
Old Mutual Complaints Management