zT
zanele T

1 reviews | Active since Apr 2018

14 Sept 2026, 08:39

Melunzi Ngxekwa... excellent service!!!!!

Melunzi Ngxekwa, assisted me with a claim that I need to do on line after being very frustrated with the up and down. To be honest I was very stress and he took it up to him to assist me for more than a hour on the telephone. I really appreciate such service and hope that due diligence will be received. Thank you so much for having such people to calm us as customers and really make the process tolerable.

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Replies (3)
Old Mutual
Old Mutual's reply14 Sept 2026, 09:39
Official
Good day Zanele,

We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.

Thank you for your efforts, we appreciate your feedback shared.

Regards
Old Mutual Complaints Management
zT
zanele T's update14 Sept 2026, 10:51
Reviewer Update
It's a pleasure, we need more people like melunzi.
Old Mutual
Old Mutual's reply14 Sept 2026, 10:58
Official
Thank you yet again for your kind words and great feedback. We will inform Melunzi and the relevant team.

Regards
Old Mutual Complaints Management.