SS
Stan S
1 reviews | Active since Oct 2025
27 Oct 2025, 20:37
****med by oldmutual southafrica.
On the 15th of August 2025, I noticed that Old Mutual had been deducting money from my Persal. I've never been with Old Mutual or engaged with their representatives. But it turns out I have two policies, each deducting R284.00; in fact, they are two similar policies deducting the same amount. I went to Old Mutual the very same day I found out and opened a ***** case. I also requested a refund since it wasn't with my consent. Since then, I've never heard from Old Mutual. When I tried to email them, they didn't respond. I tried to reach out on their Facebook page, and they blocked me. I tried to reach out on their Instagram page, and they blocked me. Old Mutual is the biggest ****. I want my money.
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Replies (1)Old Mutual's replyOfficial
28 Oct 2025, 07:04Good day Stan,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 Oct 2025, 07:04
Official
Good day Stan,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
